More Progress in Coordinated Care Management at AxisPoint Health

TODAYS GUEST Chris Long, Executive Vice President and Chief Operating Officer for AxisPoint Health

Chris is an old friend and new to AxisPoint.  He recently joined us to discuss the AxisPoint Health's continued progress as a Coordinated Care Management Leader after their divestiture last year from McKesson.

Specifically we discuss the following with Chris:

1. (3:44) Chris, what is in that drew you to AxisPoint Health?
2. (5:03) What do you hope to accomplish is your first 6 months at AxisPoint?
3. (5:48) Let’s talk about the current state of care management. What are the biggest pain points and where are the greatest opportunities to effect change?
4. (7:06) What are some of the operational challenges that are common in the care management industry? How is AxisPoint Health overcoming those challenges?
5. (9:12) What can you tell us about how the new code, 99490, approved my CMS last year, has impacted care management?
6. (12:17) What are some of the offerings coming down the pipeline for AxisPoint Health and how do they fit into this care management landscape?

Visit AxisPoint Health on the Web and follow them on Twitter, and LinkedIN!

Listen to our previous interviews with AxisPoint Executives:

• Otto Campo, July 2015 http://intrepidnow.com/healthcare/axispoint-health-positions-to-lead-care-management-space/ 
• Dr. Ron Geraty, October 2015 http://intrepidnow.com/healthcare/chronic-care-management-with-axispoint-health/
• Mike Myers, March 2016 http://intrepidnow.com/healthcare/coordinate-care-management/

About AxisPoint Health

"AxisPoint Health, formerly a McKesson company, is a health care management company focused on proactively managing health, reducing barriers, and improving outcomes. Headquartered in Westminster, Colorado, AxisPoint Health is a pioneer in developing and deploying clinically engineered population health management solutions that incorporate analytics and state of the art clinical knowledge. AxisPoint Health simplifies complex care through service and product offerings such as chronic care management programs, care management workflow software, and algorithm-based nurse advice solutions.." (from http://www.axispointhealth.com/ )

Chris' Bio

Chris Long is a well-rounded health care operating executive with deep expertise in operations, turnaround, integration, and business process outsourcing. In his role as EVP and Chief Operating Officer at AxisPoint Health, Mr. Long is responsible for strategy development, overseeing the execution of strategic plans and growth opportunities, providing leadership for building and sustaining scalable operations, and leading the operations and product management teams.

He previously served as President of ClearTurn Consulting, Inc., which specializes in advising health care payers and providers with a variety of strategic efforts including performance turnaround, outsourcing, and interim executive management. Prior to his role at ClearTurn Consulting, Mr. Long was COO of StayWell Health Management where he led Operations, IT, and Analytics. He was responsible for the integration of StayWell’s acquisition of LifeMasters, where he was General Manager prior to its acquisition.

Mr. Long’s experience also includes leading various aspects of Blue Shield of California’s contact centers and transaction processing functions. He developed and led a Business Process Outsourcing Center of Excellence where he was responsible for overseeing the company’s outsourcing strategy, execution, and management including contact centers, mailroom/imaging/data entry, electronic data interchange (EDI), benefit programming, system-interfaced printing, and collateral printing and fulfillment in both domestic and offshore facilities. Early in his career, Mr. Long was with a boutique management consulting firm assisting health systems with strategic planning and new business venture development.  Mr. Long holds a Bachelor of Science in Management Science and Information Technology from Virginia Tech.

 

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